Privacy Policy

Last Updated: 2024/07/07

Welcome to hosteladmin.com (“we”, “us”, or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our integration with hostelpilot.com (collectively, the “Service”). By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other information you provide when creating an account or using our Service.
• Hostel Data: Details about your hostel, such as property information, room assignments, bookings, and guest records.
• Usage Data: Information about how you interact with our Service, including access times, pages viewed, and actions taken.
• Device Information: IP address, browser type, device type, operating system, and similar technical data.
• Payment Information: If you make purchases or payments through our Service, your payment details are processed securely by our third-party payment processors.
• Integration Data: Information shared or synchronized with hostelpilot.com as part of our platform integration.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Service.
• Manage user accounts and authenticate users.
• Facilitate hostel management features, including reservations, billing, communication, and reporting.
• Integrate and synchronize data with hostelpilot.com to enhance your management experience.
• Process transactions and send related information, such as confirmations and invoices.
• Communicate with you about updates, security alerts, and support.
• Analyze usage to improve our Service and develop new features.
• Ensure the security and integrity of our platform.

3. Sharing Your Information

We may share your information in the following circumstances:

• With Service Providers: Trusted third parties who assist us in operating our Service, such as payment processors, hosting providers, analytics, and customer support.
• With hostelpilot.com: As part of our integration, relevant data may be shared or synchronized with hostelpilot.com to provide seamless management features.
• Legal Requirements: If required by law, regulation, or legal process, or to protect the rights, property, or safety of hosteladmin.com, our users, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission or storage is 100% secure. We strive to use commercially acceptable means to protect your data but cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal data.
• Objecting to or restricting certain processing.
• Withdrawing consent where processing is based on consent.

To exercise your rights, please contact us using the information below.

6. Data Retention

We retain your information as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to have it removed.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

This privacy policy was created by the hosteladmin.com team.